Support desk

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General questions are triaged instantly. Urgent issues, provider onboarding, billing, and account matters are routed for human review.

AI Support

Instant answers to platform and feature questions — available 24/7.

Urgent Routing

For time-sensitive account, billing, provider, or platform issues.

Use urgent inquiry

Email Support

For billing, account issues, provider onboarding, and partnerships.

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Our AI support agent will respond to your message instantly. For complex issues it cannot resolve, it will escalate to our team.

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Support Hours

AI Support — Available 24/7, instant responses

Human Team — Mon–Fri, 9am–6pm EST · urgent matters are prioritized through the form above

Email — Submit the form above · Replies within 24 hours